Returns & Shipping
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Personalized merchandise cannot be returned due to your misspelling or incorrect size choice. Our software shows you what the item will look like before you order. But we guarantee the quality of our goods, so to be eligible for a return, your item must have a manufacturing defect.
Holiday items cannot be returned. All sales final on holiday items.
Refunds (if applicable)
Our commitment is to deliver the product you ordered. We have a very simple return policy.
We will replace or refund your purchase if there is a manufacturer defect. Manufacture defects include things such as rips, tears, holes and faded printing.
Returns for any other reason will incur a 15% restocking fee.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping and Delivery
All of our products are made in the USA. We ship from Utah. Shipping will depend on location. Under normal load packages are delivered within 5 business days. These are estimates and we cannot guarantee specific delivery times.
If your item has not been delivered within 30 days of your original purchase date and our USPS investigation shows no movement or "dead mail"in their system, we will refund your payment. We can also reship if the customer would like.
If your item has not been delivered within 30 days of your original purchase date and our USPS investigation shows your package coming in a reasonable amount of time we will not be able to issue a refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Express shipping is shipped via Priority USPS which cuts down on the delivery time. Please note that when you checkout the shipping choice will still say "Standard Shipping". Don't see your item listed for express shipping? Contact us to see if it can be done!